1. 進店後 - 店員來招呼、客人提問
接下來是店員來招呼的常見會話
Hello! Can I help you?
你好！需要幫忙嗎？
Are you looking for anything in particular?
你有特別要找什麼嗎？
Welcome! We have some coats just came in.
歡迎光臨！我們有些大衣剛到貨。
Please let me know if you need help.
如果你需要幫忙請告訴我。
We have the latest styles here, take a look.
我們這裡有最新的款式，歡迎看看。
接下來是和客人提問有關的會話
Thank you. I'm just looking.
謝謝，我只是隨便看看。
I'm looking for a pair of comfortable jeans.
我想找一條舒適的牛仔褲。
I need a dress for work.
我需要一件上班穿的洋裝。
I'd like to see the shirts in the window.
我想要看看櫥窗裡的襯衫。
Do you have any new summer styles in stock?
你們有什麼夏季新品嗎？
2. 試穿前後 - 試穿前確認、詢問尺寸顏色、試穿感想
接下來是試穿前常見的會話
Can I try this on?
我可以試穿這個嗎？
Where are the fitting rooms?
試衣間在哪？
Do you have this in other colors?
這個有其他顏色嗎？
Do you have my size in this?
這個有我的尺寸嗎？
What size do you wear?
你穿什麼尺寸呢？
How do you wash this?
這個衣服怎麼洗？
接下來是和詢問尺寸和顏色有關的會話
Do you have this skirt in blue?
這件裙子有藍色的嗎？
Do you have a smaller size?
這個有小一點的嗎？
Do you have this in large?
這有L號的嗎？
Sorry, the sizes medium are out of stock.
不好意思，M號的沒貨了。
Yes, we have a size 8 in stock.
是的，八號的還有貨。
Does this come in any other colors?
這個有其他顏色嗎？
接下來是和試穿後有關的會話
I'd like to see other styles.
我想要再看看其他款式。
I think this is my color!
這個顏色很適合我！
Is the length okay?
這個長度可以嗎？
It doesn't go with my shoes.
這和我的鞋子不搭。
It's a perfect fit.
這穿起來剛好。
It doesn't fit. It is too tight.
這件不合身，太緊了。
3. 結帳和售後服務 - 詢問價格折扣、付款包裝、退換貨
接下來是和詢問價格或折扣有關的會話
How much is the t-shirt?
這件上衣多少錢？
I'll think about it.
我要再想一下。
The shorts on this rack are twenty percent off.
架上的短褲都打八折。
Does this price include tax?
這個價格含稅嗎？
接下來是付款和包裝時的常用會話
Ok, I'll take it.
好的，我要買這個。
How would you like to pay for this?
你打算怎麼支付？
Can I pay with a credit card?
我可以刷卡嗎？
Do you take cash?
你們接受現金嗎？
Can you wrap this up for me? It's a gift.
可以幫我包裝嗎？ 這是要送人的。
Can I have a receipt?
可以給我收據嗎？
接下來是關於退換貨的會話
I'd like to return this.
我想要退貨。
I want to exchange this for a larger size.
我想要換一件尺碼大一點的。
Can I get a refund?
可以退款嗎？
What is your return policy?
你們的退貨政策是什麼？
Can I exchange this for a different style?
我可以換成其他款式嗎？
I lost my receipt. Can I still get a full refund?
我的收據用丟了。還可以全額退費嗎？